This website only provides general information.
Through the website “iCARD” AD provides the public general information on iCard ATM product and the services that it provides
No part of any content of this website is a legally binding offer from “iCARD” AD for conclusion of an agreement or a contract.
A legally binding relationship between “iCARD” AD and a specific person for the iCard ATM service shall be established only after conclusion of separate contract/s, which contract/s regulates the relations between the Parties.
You agree to use the website only for purposes not prohibited by the law and in a way that does not interfere with the rights of other persons and does not prevent other persons from using it.
iCARD is not responsible for any damages, including direct or indirect, which have occurred from the use and/or non-use of the data or services, which derive from a contract, negligence or some other action during or in connection with your use of the content of iCard ATM, including but not limited to information, names, images, trademarks and signs, in connection or regarding iCard ATM and/or iCARD, its products or services (or to the products and services of third parties) is provided for your information and only for your personal usage, without any guarantee (expressly stated or implied by the law) regarding satisfactory quality, suitability for a certain purpose, lack of infringements, compatibility and others. iCARD does not guarantee, that the functions, which are included in the content of iCard ATM, will be permanent or flawless, that the flaws will be remedied or that iCard ATM or the server, on which the website in uploaded, are virus- and bug-free. The links to other websites, including the websites, which are not owned by iCARD, can be included in this website, so that it can be as useful as possible, but iCARD does not take part in the development and carries no responsibility for the content, as well for the accuracy of the information of the websites, which are not owned by iCARD itself.
You are informed that we collect the following categories personal data:
We collect the following information in case you wish to contact us. This information is necessary for the proper and correct communication between us and in case you wish to use our services. Without its collection, we will not be able to provide you with the relevant services.
You may choose to provide us with additional personal information. This personal data will be processed on the basis of your consent. Such information could be:
When you use our website we may collect information, including personal information, about the services you use and how you use them. This information is necessary given our legitimate interest in being able to provide, improve the security and improve the functionalities of the website.
Geo-location Information. When you use our website, we may collect information about your precise or approximate location as determined through data such as your IP address to offer you an improved user experience. Most apps or devices allow you to control or disable the use of location services for applications in the device’s settings menu. The legitimate interests that we pursue with this processing is the identification of location-specific problems and other statistical information, which helps us improve our website.
Usage Information. We collect information about your interactions with our website such as your usage of any Apps or Functionalities, and other interactions. The legitimate interests that we pursue with this processing is collection of crash reports and other statistical information, which helps us improve our services.
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop our website, create and maintain a secure environment, pursue our legitimate interests and comply with our legal obligations.
We process this information given our legitimate interest in improving our website and our clients’ experience with it, and where it is necessary for the adequate performance of the contract with you as well as to comply with applicable laws.
We process this information given our legitimate interest in improving our website, and where it is necessary for the adequate performance of the contract with you.
We process this information given our legitimate interest in protecting our website, to measure the adequate performance of our contract with you, and to comply with applicable laws.
We will process your personal information for the purposes listed in this section given our legitimate interests in relation to the products we have already offered you and your consent in undertaking marketing activities to offer you products or services that may be of your interest. You have the right to object or opt-out from processing your personal information for the purposes described above by withdrawing your consent at any time and free of charge.
We may share your Personal Data with members of the iCard Group of companies or within our extended family of companies that are related by common ownership or control, so that we may provide the Services you have requested or authorised or to manage the risk, or to help detect and prevent potentially illegal and fraudulent acts and other violations of our policies and agreements and to help us manage the availability and connectivity of our websites and communications.
We may share personal information with third party service providers that support us in providing our website, products and/or Platform with functions at our decision and our behalf.
These third-party service providers may for example:
We may share information about you with other parties for our legitimate interest or as permitted or required by law, including:
With your consent: We also will share your Personal Data and other information with your consent or direction.
In addition, we may provide aggregated statistical data to third-parties, including other businesses and members of the public, about how, when, and why users visit our website and services. This data will not personally identify you or provide information about your use of our website. We do not share your Personal Data with third parties for their marketing purposes without your consent.
We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.
We will store your personal data in accordance with the minimum legal requirements for the storage of the relevant category of personal data. In case there is no legal requirement to keep your personal data, we shall keep your data for a period no longer than 5 years, in case you have become a iCard ATM Client of iCard, or 1 year in any other case.
We may share your information, including personal data, with courts, pre-trial authorities, governmental authorities or other third parties authorized by law if and to the extent that this is our duty or is permitted under law for (i) the fulfilment of our legal obligations; (ii) the enforcement of procedural rules and defence against claims directed against us; (iii) responding to proper inquiries from authorities investigating crimes or other illegal activities or investigating other conducts that may expose us, you or any of our clients, to legal risk; (iv) the implementation and administration of our Terms and Conditions and any other agreements, policies and legal relationships.
In the event that we transfer any data outside of the EEA, we ensure that appropriate security measures are in place to protect any information that might be considered as your personal data. Such measures could be based on an adequacy decision by the European Commission in the countries outside the EEA, or compliance with internationally agreed standards such as Privacy Shield. We will provide you with additional information on these measures upon request, if applicable.
You may exercise any of the rights described in this section before the Data Controller by sending an email from your e-mail registered for our website to iCard AD. Please note that we may ask you to verify your identity before taking further action on your request. Please note that upon receipt of your e-mail we shall try our best to provide you with the requested information and resolve your request in reasonable time, subject to all obligations which we or the related companies have under the applicable laws.
You have the right to obtain the following:
You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself via your online access to your iCard ATM Account).
You have the right to:
In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us.
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our regulatory obligations. If you no longer want us to use your information to provide our website to you, you can request that we erase your personal information and close your iCard Account, providing your account is in good standing, not blocked or somehow limited for compliance, risk or regulatory reasons, or due to your outstanding obligation to us, court order, pledge or order by another regulator or other reason which prevent us by law to close your account or terminate the Service. Since the Data Controller is a regulated E-money institution the Data Controller is obliged under PSD and AML laws to keep your personal information and all transactions history for a period of 5 years after the termination of the relation with you. Please note that if you request the erasure of your personal information:
Where you have provided your consent to the processing of your personal information by us you may withdraw your consent at any time by changing your Account settings or by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing and pending the verification whether our legitimate grounds override your own.
In some jurisdictions, applicable law may entitle you to require us not to process your personal information for certain specific purposes (including profiling for marketing purposes) where such processing is based on legitimate interest. If you object to such processing we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.
Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to the contact e-mails below.
iCard AD, Bulgaria, you may contact us at:
Business Park Varna No B1, Varna 9023, Bulgaria
In case you are not satisfied with the reply or resolution of the Data Controller, you have the right to lodge complaints about the data processing activities carried out by us before the competent data protection supervisory authorities as described below.
Commission for Protection of Personal Data, Bulgaria:
2 Prof. Tsvetan Lazarov blvd.
Tel: 02 91 53 518
Where we disclose any of your collected personal information outside EEA to USA (if applicable), we shall comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework and any other adequacy decision.
In case personal information is shared with corporate affiliates or third-party service providers outside the EEA in absence of an adequacy decision, we have - prior to sharing your information with such corporate affiliate or third-party service provider – established the necessary means to ensure an adequate level of data protection. We will provide further information on the means to ensure an adequate level of data protection on request.
We take the responsibility to ensure that your personal information is secure, kept in an encrypted from on servers, collocated in Special data centres in Class A jurisdictions in Europe. To prevent unauthorized access or disclosure of information we maintain physical, electronic and procedural safeguards that comply with applicable regulations to guard non-public personal information. Once you are logged into your Account, all internet communication is secured using Secure Socket Layer (SSL) technology with High-grade security Encryption (AES-256, 256 bit keys, certified by StartCom Ltd). We restrict access to your personally identifiable information only to employees who need to know that information in order to provide products or services to you.
If you know or have reason to believe that your profile credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your profile, please contact us following the instructions in the Contact Us section below. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current.
Our website is not designed for individuals under the age of 18. We do not knowingly collect information, including Personal Data, from children or other individuals who are not legally able to use our website. If we obtain actual knowledge that we have collected Personal Data from an individual under the age of 18, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from an individual under the age of 18.